Introduction
This policy explains how Pitafresheritage collects and uses your data.
1. Candidate Identification and Registration Information
We collect personal identification, contact details, and demographic information necessary for enrollment and official IELTS exam registration assistance.
2. Personal Data and Payment Data
Your payment information is securely processed by our authorized payment providers. We do not store full credit card details on our servers.
3. Academic Records
We store diagnostic results, essay submissions, mock test scores, and exam-booking information to monitor progress and provide targeted feedback during your training.
4. Data Retention
Candidate records are retained for a period of 2 years post-enrollment, or as required by law, after which they are securely deleted or anonymized.
5. Third-Party Meeting and Analytics Services
We may use third-party virtual meeting platforms (e.g., Zoom) for online classes, and analytics services to improve our website. These services may have their own privacy policies.
6. Candidate Rights
You have the right to request access, correction, or deletion of your personal data. Contact our support team to exercise these rights.
7. Contact Information
If you have any questions about this policy, please contact us at or our physical address.
Questions about this document
Contact info@pitasfrsheritage.com for privacy and legal enquiries.